ABOUT THE OWNER
My name is Tim Masters and I have lived most of my life in Austin, graduating from Westwood High School and then college at Texas State University. I am also a veteran, having served in the United States Air Force. I am blessed with a beautiful wife and three wonderful children.
Our sincere desire is for you to be a Party Pro, having peace of mind, & knowing your party will be FUN and on time. We know that planning events can be stressful and that you need a party partner you can trust. At Freedom Fun, we have been trusted by over 2000 customers and performed events for customers such as Facebook, Ebay, University of Texas, National Instruments & many more.
The process for your FUN starts with 3 easy steps: 1. Call so we can talk and listen to your needs 2. Confirm details & reserve your date 3. Set You Up to be a Party Pro!
It’s time to stop worrying about the pitfalls of a bad party or a vendor that isn’t responsible and start your road to becoming a party pro! Call us today at 512-981-5557
Freedom Fun is more than just great parties. We care about making our community stronger. We participate in Veteran organizations like the Wounded Warrior Project and donate extensively to youth programs and other charitable causes.
LETS GET STARTED!
Does the standard rental time include setup time?
No, we arrive early to set up so you get the entire rental time to play.
How does your overnight rentals work?
Our overnight rentals are extremely popular due to the flexibility it offers and price. That’s exactly why we offer it. We will drop off in a 4-6 hour window anytime before your event start, go thru a thorough orientation process and pickup the next day. We have this down to a science and experience no issues with our customers.
POWER – Are we responsible for ensuring adequate and functional power? Or is it available?
We strongly encourage you to check power on the circuit we will be using with a device that draws high wattage like a vacuum cleaner or hair dryer to ensure there are no issues with circuit breakers or other electrical problems. Unless you rent a generator from us , we cannot be responsible for power issues at the event location – home or public. We rent generators at a reasonable cost.
Parks & Other Public Locations:
We love setting up at parks but most parks do NOT have electricity. Again, we strongly encourage you to check power on the circuit we will be using.
If power is available at the park: It is important to verify with the park as well that the circuits are 110V. There have been times where outlets near pools and sport courts were actually wired incorrectly at 220V causing equipment failure. Again , you must verify available power as stated above.
Home & Private Locations:
Many homes have sensitive GFI circuits that are sensitive to high wattage equipment. Please test your outlet with high wattage appliances to ensure that the circuit can handle our equipment. We typically range up to 2000 watts on some of our events like foam parties and movies where high speed fans are used. Many times, we simply move to a different circuit in the home but will need the homeowner to verify before we arrive.
Do all participants have to complete a waiver?
All participants at events that we coach are required to complete the waiver. You are also required to sign the waiver and contract for drop off party packages.
Online Waiver Application
The best way to complete the waiver is to use our online tool. The waiver link “for your specific event” will be in your email receipt after your order is placed. The waiver link can be easily forwarded to your party attendees via email or other means and you can check for sign up status as well.
Hard Copy Waiver Link
If you don’t get all waivers completed before the party, you can download a hard copy at the link below. Ensure that the parent signs for the child when dropping off and then provide the paperwork to the game coach.
What is your Weather Policy?
We are very lenient with our weather policy and understand the stress that our customer go thru when their loved ones party has to be cancelled due to weather. We don’t like anyone to miss out on Freedom’s games & movie experiences which is why we will apply a raincheck for your non-refundable deposit to another date in the future . This raincheck will never expire.. We prefer this determination be made no more than 1 day before the event, but understand that some situations may require 2 days notice so guests can be notified. On the day of the event & during periods of severe weather (rain, high winds, etc) where we simply can’t host an event due to dangerous conditions, we reserve the right to cancel your reservations. In this situation, an immediate raincheck will be issued. If conditions are not too severe and we can still host the event, we will give you the option to keep the rental.
Are we responsible for damage in any way?
Yes and no. You are not responsible for normal wear and tear on our equipment. For example, barricade seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence, ie; jumping on the barricades or leaving the equipment out in wet conditions, etc you will be responsible for all damages up to and including replacement of the equipment which can cost thousands of dollars. We don’t want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator. We also have our optional damage waiver which can be purchased for 9% of your rental fee which covers you for any “unintentional” damage that may occur during your rental period. However, this waiver does not cover negligence or damage to equipment that occurs to not following drop off instructions.
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